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Both ways work basically the same, so it’s really a matter of preference as to what you choose.
Resetting and restoring is the last troubleshooting step you should take yourself, and if things still are not working properly then go ahead and contact the official Apple support line or visit a Genius Bar to get things sorted out.
If you find yourself in that frustrating situation, here is what you can do to fix it and get the i Phone, i Pod, or i Pad syncing with i Tunes on a Mac or PC again.
We’re going to cover a variety of troubleshooting tricks to fix the syncing problem here, try each in descending order until the problem is resolved.
Once the i OS device has been restarted, try syncing again. Try using Wi-Fi syncing instead to see if that works.
Yes restarting the computer can be annoying, but sometimes just restarting a Mac or PC is enough to resolve the problem and get things syncing again. USB syncing is usually the most reliable method, and it’s not terribly uncommon for wi-fi sync to be a bit more picky.
On the other hand, if you have a faulty USB connection, then the i Tunes method will not be possible and you’ll have to use i Cloud instead.Additionally, some notable security updates are included in the i OS 8.4.1 release, making it a recommended update for users.i OS devices require at least 550MB of free space available to install the small software update.Sometimes USB ports go bad, and though it’s pretty rare it’s very easy to rule out.All you need to do is switch the USB cable from one port to another and see if it works.